Safaricom MPESA Withdrawal And Transfer Charges 2020

Safaricom MPESA charges will depend on the amount you are sending or withdrawing. You can use your M-PESA menu to buy airtime for your phone, or for someone else. This service is free and you will only pay for the airtime purchased.

Withdrawal from M-PESA Agent

Min(KSHs.)	Max(KSHs.)	M-PESA Charges
1	49	N/A
50	100	10
101	500	27
501	1,000	28
1,001	1,500	28
1,501	2,500	28
2,501	3,500	50
3,501	5,000	67
5,001	7,500	84
7,501	10,000	112
10,001	15,000	162
15,001	20,000	180
20,001	35,000	191
35,001	50,000	270
50,001	70,000	300

Transfer to Unregistered Users

Min(KSHs.)	Max(KSHs.)	M-PESA Charges
1	49	N/A
50	100	N/A
101	500	45
501	1,000	49
1,001	1,500	59
1,501	2,500	74
2,501	3,500	112
3,501	5,000	135
5,001	7,500	166
7,501	10,000	205
10,001	15,000	265
15,001	20,000	288
20,001	35,000	309
35,001	50,000	N/A
50,001	70,000	N/A

Transfer to other M-PESA Users

Min(KSHs.)	Max(KSHs.)	M-PESA Charges
1	49	FREE*
50	100	FREE*
101	500	11
501	1,000	15
1,001	1,500	26
1,501	2,500	41
2,501	3,500	56
3,501	5,000	61
5,001	7,500	77
7,501	10,000	87
10,001	15,000	97
15,001	20,000	102
20,001	35,000	105
35,001	50,000	105
50,001	70,000	105

Transfer to other Mobile Money Users

Min(KSHs.)	Max(KSHs.)	M-PESA Charges
1	49	N/A
50	100	N/A
101	500	11
501	1,000	15
1,001	1,500	26
1,501	2,500	41
2,501	3,500	56
3,501	5,000	61
5,001	7,500	77
7,501	10,000	87
10,001	15,000	97
15,001	20,000	102
20,001	35,000	105
35,001	50,000	105
50,001	70,000	105

ATM Withdrawal

Min(KSHs.)	Max(KSHs.)	M-PESA Charges
200	2,500	34
2,501	5,000	67
5,001	10,000	112
10,001	20,000	197

NOTE:

• Maximum Account Balance is KSHs.100,000
• Maximum Daily Transaction Value is KSHs.140,000.Maximum per transaction is KSHs.70,000
• You cannot withdraw less than KSHs.50 at an M-PESA agent outlet
• To transact, your Safaricom line and M-PESA account must be active
• At an agent outlet, you cannot deposit money directly into another M-PESA customer’s account
• You earn Bonga points when you transact on M-PESA.
• To transact at any M-PESA Agent outlet, you will be required to produce your original identification document, i.e., National ID or Kenyan Passport.
• You get 3 free transactions per day for amounts Ksh.1 to Ksh.100, thereafter Kshs.1 for (1-49) and Kshs.2 (50-100) will apply.
• Dial *234# to view applicable charges or use M-PESA cost calculator on mySafaricom App